Order Anything From Any Distributor, Right From the Register
When a customer wants a firearm you don't stock, a clerk searches live distributor catalogs from inside the POS, compares pricing side by side across distributors, collects a deposit, and CloudFFL OS takes over. It creates the purchase order, submits it to the distributor via API, then emails the customer the moment their firearm arrives. At pickup, POS pre-loads the firearm and the balance due.
What You Get
Everything included with the Special Orders workflow.
Live Distributor Catalog Search
Search Lipsey's, RSR, and Sports South directly from the POS by name, UPC, SKU, or MPN. Results are grouped by UPC so you can compare the same product side by side.
Side-by-Side Price Comparison
When multiple distributors carry the same product, each one's cost and availability show next to each other so you can pick the best deal in seconds.
Automatic PO Creation & Submission
Once the deposit is collected, CloudFFL OS creates the purchase order and submits it to the distributor's API automatically. Nothing to do in the back office.
Clean Deposit Accounting
Customer deposits post to a liability account, not revenue, until the firearm arrives. Your books stay correct from day one.
Arrival Notifications
The moment the shipment is received, the system captures the serial number, logs the FastBound acquisition, and emails the customer that their firearm is ready.
Pickup Built Into POS
Opening the order at the register pre-loads the firearm with the correct serial and a reversing deposit line, so the customer only pays the balance due.
Abandonment Handling
Pickup deadline reminders go out automatically. If the customer does not come in, the order is auto-abandoned and the forfeiture journal entry is posted.
Configurable Deposit Policy
Set your default deposit percentage, markup, pickup grace period, and deposit policy text. The system applies them on every order.
How It Works
End to end, from the register to final pickup.
Customer Asks For Something You Don't Stock
Clerk pulls up the POS product screen, hits Special Order, and searches distributor catalogs by name, UPC, SKU, or MPN.
Quote and Collect the Deposit
Results show across Lipsey's, RSR, and Sports South with pricing side by side. The clerk picks the best option, confirms sale price and deposit percent, and rings up the deposit.
PO Submitted Automatically
CloudFFL OS creates the purchase order and submits it to the distributor's API for Lipsey's and RSR. Sports South orders drop into a task list since they do not expose an ordering API.
Arrival and Pickup
When the shipment is received, the serial is logged, FastBound is updated, and the customer is emailed. At the register, opening the order pre-loads the firearm with the balance due.
Special Orders FAQ
CloudFFL OS searches live catalogs from Lipsey's, RSR Group, and Sports South. Purchase orders are submitted automatically via API to Lipsey's and RSR. Sports South orders appear in a task list since their catalog is available but their PO API is not.
See Special Orders in Action
Book a demo to walk through the Special Orders workflow end to end.
Book a Demo