Features

What's Inside CloudFFL OS

The software stack an FFL actually needs, in one system. A complete business platform at the core, with ATF compliance, firearms-friendly payments, marketplace sync, and distributor connections built in on top.

The Core System

The Complete Platform

The core modules your business runs on, from the counter to the back office.

Point of Sale

Touch-optimized POS built for the gun counter. Process sales, track serialized firearms, and handle multi-tender transactions, even offline.

Counter-optimized touch interface
Automatic A&D entry on every transaction
Cash, card, and split-tender support
Sync across POS, web, and inventory

Inventory Management

Track every serial number, across every location, in real time. Warehouse-grade control purpose-built for firearms retail.

Real-time stock visibility across locations
Barcode scanning and automated receiving
Automated reorder points and low-stock alerts
Inter-warehouse transfers and adjustments
Unified stock view across POS, web, and warehouse

eCommerce & Website

A full online store with your own website, built-in themes, and FFL dealer selection at checkout. Customize it yourself, or let our design team build it for you.

Website builder with customizable themes (make it yours or start from a template)
Mobile-responsive storefronts that work on every device
Variant management for caliber, finish, barrel length, and more
FFL dealer selection built into checkout (no third-party plugins)
SEO tools and marketing pages
Custom design services available for professionally built storefronts

Accounting

Full accounting connected to every sale, every purchase order, and every invoice across your business. Your books stay accurate without double entry or third-party software.

Full accounting integrated with sales, purchases, and inventory
Invoicing and bill management
Standard financial reports (P&L, balance sheet, cash flow)
Tax calculation and reporting
Multi-company and multi-warehouse support

CRM

Unified customer profiles across POS and eCommerce. Purchase history, communication logs, and lead tracking in one place.

Full purchase history across all channels
Lead management and pipeline tracking
Customer segmentation for campaigns
No duplicate profiles across channels

Email Marketing

Build and manage email campaigns directly from your business platform. Segment your customer list, design emails, and track results without a third-party email tool.

Campaign builder with templates and scheduling
List management and customer segmentation
Open rate and click tracking
Bring your own SMTP for full deliverability control

Purchasing

Manage purchase orders, track vendor pricing, and reorder what sells, not what sits. Connected to your inventory so you always know what you need.

Purchase order management and tracking
Automated reorder suggestions
Receiving and stocktaking workflows

HR & Workforce

Employee management, scheduling, and time tracking built into the same platform your staff uses every day.

Employee scheduling and time tracking
Department and job position management
Role-based access control across all modules

Manufacturing & Gunsmithing

Track custom builds, gunsmith repairs, and special orders from intake to delivery. Work orders, parts lists, and customer updates in one place, tied to your main inventory.

Work order management for builds and repairs
Bill of materials with cost rollups
Job tracking with customer communication
Parts inventory tied to your main stock

Purpose-Built for the Firearms Industry

Built for Firearms

The firearms-specific layer every FFL needs: compliance, serialized tracking, firearms-friendly payments, marketplace sync, distributor connections, and the retail workflows mainstream platforms don't handle.

ATF Compliance

Stay inspection-ready every day, not just the week before an audit. CloudFFL OS automates your A&D book, 4473 processing, and NICS checks so compliance is built into your daily workflow instead of bolted on after the fact.

Learn about FastBound integration

FastBound integration for electronic A&D book management
Form 4473 digital processing with guided completion
NICS background check integration
ATF inspection readiness reporting with audit trails
Automated compliance alerts for expiring records

Serialized Firearms Tracking

Every serialized firearm tracked from receiving through transfers, sales, and returns. The backbone every FFL runs on, built directly into POS, inventory, and eCommerce instead of stapled on with a plugin.

Serial capture at receiving, transfer, and sale
Unified serial history across POS, web, and warehouse
Automatic A&D entries tied to every serialized movement
Location and bin tracking for individual firearms
Full chain of custody for audits and customer lookups

Firearms-Friendly Payments

No high-risk classification, no surprise account freezes, no waking up to find your funds on hold. CloudFFL OS integrates with payment processors built for this industry so you can take cards in-store and online without your merchant account being the weak link.

Learn more about Elite 2A Pay

Elite 2A Pay as our preferred firearms-friendly processor
Authorize.Net and NMI available as alternative gateways
Streamlined merchant approval during CloudFFL OS onboarding
Existing merchant statement comparison for competitive rates
Custom modules integrated with Elite 2A Pay terminals and devices
In-store and online payment processing from one system

Marketplace Sync

Two-way sync with the firearms marketplaces your buyers already use. List inventory, manage pricing, and process orders directly through CloudFFL OS instead of managing each channel as a separate system.

Learn about GunBroker integration

Two-way inventory sync with GunBroker, eBay, and gun.deals
Automated listing creation from your catalog
Real-time pricing and quantity updates across channels
Marketplace orders flow into your accounting automatically
Multi-listing management for high-volume sellers

Direct Distributor Connections

Connect directly to major firearms distributors for real-time inventory access, one-click ordering, and drop-ship fulfillment. Stop logging into distributor portals one at a time and manage it all from one place.

Real-time distributor inventory and pricing feeds
One-click purchase orders to major distributors
Drop-ship fulfillment direct from distributor to customer
Automated cost and margin calculations
Multi-distributor comparison for best pricing

FFL-Aware eCommerce

An online store that understands firearms. The FFL dealer selector is built directly into checkout so customers pick their transfer dealer from a verified network of licensed FFLs, with no third-party plugins and no separate subscriptions.

FFL dealer selection built into checkout as a native flow
Backed by the CloudFFL dealer data used by thousands of stores
Variant management for caliber, finish, barrel length, and more
No third-party plugins, no storefront shutdowns

Firearms Retail Workflows

The everyday operations mainstream ERPs don't handle. Layaway plans, special orders for products you don't stock, and gunsmith work orders all live inside CloudFFL OS instead of in a spreadsheet or a separate tool.

Explore firearms workflows

Layaway tracking with scheduled payments and reservation holds
Special orders from customer request through fulfillment
Gunsmithing work orders with parts, labor, and customer updates
Tied to your main inventory and customer records

On the Roadmap

Coming Soon

WooCommerce

Connector for existing WooCommerce storefronts

Advanced Dropship Automation & Routing

Intelligent order routing across distributors for drop-ship fulfillment

Range Management

Lane scheduling, membership billing, and range operations

Advanced BI Dashboards

Pre-built business intelligence reports for firearms retail

Learn at Your Pace

Support That Doesn't Start With a Ticket

We've invested heavily in documentation so you can find answers on your own, and when you can't, we'll close the gap.

Comprehensive Knowledge Base

Step-by-step guides for every module and workflow. Learn at your own pace, on your own schedule. No mandatory training sessions required.

AI-Powered Assistant

Ask questions in plain language and get answers pulled directly from our documentation. Available whenever you need it. No tickets, no hold times.

We Close the Gaps

Can't find what you're looking for? Submit a ticket. If there's a gap in our documentation, we'll add it. If there's an issue, we'll fix it.

For Developers: CloudFFL FFL API

Standalone Product, $69/mo

A standalone REST API for developers and platforms that need FFL dealer data without a full ERP. Look up licensed dealers, geocode locations, and access compliance data with simple API calls.

FFL dealer lookup by location, license number, or business name
99.99% geocoding accuracy for dealer mapping
Compliance data including license type and expiration
Free WooCommerce and Odoo e-commerce plugins

This same FFL data powers the dealer finder built into CloudFFL OS.

Learn More

Dedicated Infrastructure

Your Data. Your Server. No Exceptions.

Every CloudFFL OS client gets their own dedicated system, not a shared database with every other dealer. Your business data stays isolated, backed up, and fully yours.

Dedicated server instance per client, not shared multi-tenant infrastructure
Hosted on Google Cloud Platform with enterprise-grade security and encryption
Automated daily backups with 30-day retention
Full data ownership with the ability to export anytime in a structured format
Proactive monitoring and incident response

Let's Talk About Your Store

Every operation is different. Reach out to discuss your needs and find the right plan.